motocompano Privacy Statement

Protecting the privacy of users of our websites and mobile applications (hereinafter drawn together with the term “website”) is important to us. As motocompano, we respect your right to privacy and take very seriously any reservations you may have regarding the security of data that you pass on to us via the websites, mobile applications and associated services (the “website” currently available at This Privacy Statement therefore clarifies for you the manner, extent and purposes of the collection and use of personal data on our website. Data are deemed to be personal if they can be unambiguously assigned to a specific natural person.
Your personal data (e.g. name, address, email, telephone number, etc.) will be processed by us exclusively in accordance with the provisions of German data protection law. Consequently, we observe the provisions of the German Federal Data Protection Act [Bundesdatenschutzgesetz – BDSG] and the German Telemedia Act [Telemediengesetz – TMG]. Please refer to these statutory regulations for the legal foundations of privacy-data protection.

The following data protection regulations apply to our offers:

  • We will only ask for personal information if we really require this.
  • We will only pass on your personal information if this is necessary to comply with the laws, to develop our products and services or to protect our rights.
  • When dealing with your personal information, we take the utmost care with regard to privacy and security.

We wish to point out there may be security loopholes involved in data transmission online (for example when communicating by email). Complete protection of data against third party access is not possible. However, we continually do our utmost to protect your personal information. Consequently, the transmission of personal information takes place at your own risk.

The present statement (“Data Privacy Statement”) sets out the guidelines that motocompano has established to protect the information passed on to motocompano during your visits to the website or within our mobile applications. We also satisfy our statutory obligations to provide information and instruction with this Data Privacy Statement.

Principles of data protection and data security

Your personal data will only be collected, processed and used insofar as a legal basis for this exists or you have previously given your express and voluntary consent. Use of the motocompano site is anonymous without registration, but is also possible with registration – depending on the required functionalities.
Your data will only be passed on to third parties if this is necessary for handling the usage or processing the contract, or if you have previously given your consent.

Anonymous data collection

You can use the free version of the motocompano apps without informing us who you are. However, even without registration we will learn, in particular:

  • The name of your internet service provider (ISP)
  • The website from which your visit to us starts
  • The type and version of browser you are using
  • The operating system you are using
  • The webpages you visit with us
  • The date and time you access our site.

This information is evaluated for statistical purposes, so as to allow us to optimise our website and offers. The IP address of the computer from which the request is sent is not saved. Consequently, it is not possible to create personal user profiles.

Collection and processing of personal data / registration

When downloading the app, the necessary information is transmitted to the App Store. However, we have no influence on this data collection and are not responsible for it. We process this data that you have provided insofar as this is necessary for downloading the app to your end device. This data is not stored for any further period of time beyond the above.

You can also register with an email address and password so as to make use of extended, free services. In order to use the functions on the website, it is necessary to register with an email address and password. When registering and/or placing an order for a paid version of motocompano, personal data relating to you will only be collected if you communicate these data to us voluntarily as part of your registration and order placement or when opening a customer account or registering for our newsletter. We will use the data you communicate without your separate consent exclusively to fulfill and process your order and to send you information on your contract. When the contract has been completely processed and the agreed remuneration has been paid in full, your data will be blocked for further use and then deleted following expiry of the retention periods set out in fiscal and commercial law, unless you have expressly given your consent for continued use of your data.
The forwarding of personal data without your consent is excluded, unless this is vital for fulfilment of our contractual obligations towards you. By means of appropriate technical and organisational measures, we ensure that we observe the privacy regulations, but also that they are observed by external companies collaborating with us.

You can modify your personal information at any time within the profile settings in your account at

Processing of geodata and media

Within the motocompano applications, it is possible to generate, upload, process and reorganise your own geodata (POIs, tracks, routes) and media (photos, videos). We do not store any of this information and data independently, each data release must be adjusted actively by you. You can check the release rights for all of your data yourself at any time, or delete your data permanently at any time.

Encrypted data transmission

As soon as you log in or initiate an order procedure, all personal data will be transmitted over an encrypted connection using what is known as SSL technology. The SSL certificate required for this, which is installed on our server, was issued by an independent organisation.

Contact option

On our website, we give you the option of contacting us by email and/or through a contact form. In this case, the information that you provide will be stored for the purpose of processing the contact with you. No forwarding to third parties takes place. Moreover, no comparison takes place between the data that have been collected in this way and any data that may be collected by other components of our site.


On our website, we also give you the option of subscribing to our newsletter. With this newsletter, we provide you with information about our offers at regular intervals. In order to receive our newsletter, you require a valid email address. We will check the email address you enter to ensure that you are actually the owner of the specified email address.
When you subscribe to the newsletter, you make the following declaration of consent:
I hereby register to receive the newsletter and agree to use of the email address that I specified for registration (see also the “Data Privacy Statement”).
When you register for our newsletter, we store your IP address and the date and time of your registration. This acts as a safeguard for us in case a third-party is misusing your email address and subscribes to our newsletter without your knowledge. We do not collect any further data. The data collected in this way are used exclusively for the purpose of our newsletter. No forwarding to third parties takes place. Moreover, no comparison takes place between the data that have been collected in this way and any data that may be collected by other components of our site. You can cancel your subscription to the newsletter at any time with effect for the future. The details can be found in the confirmation email and in every individual newsletter.


Our websites use “cookies” to manage your HTTPS sessions. Cookies are small text files that make it possible to store specific information related to your device on the access device you are using (PC, tablet, smartphone, etc.). They are saved on your hard drive. On the one hand, they aid the user-friendliness of internet sites and therefore help users (e.g. saving of log-in data), while on the other hand, they are used to collect the statistical data for the webpage usage and make it possible to analyse these data in order to improve the offer. After the end of the browser session, the majority of the cookies we use are deleted from your hard drive (“session cookies”). On the other hand, the “persistent cookies” remain on your computer and thereby enable us to recognise you on your next visit.
You can select whether or not you wish to accept the cookies we send by changing your browser settings (generally found under “Options” or “Settings” in the browser menus). If you decide not to accept our cookies, it is possible that the quality of experience enjoyed with our products and services may fall and that certain features may not function as intended. Please take this into consideration.

Messages from motocompano relating to the products and services on offer

Important messages concerning your use of our products and services, or important news on the operation of our servers, your storage limits or the expiry of time allocations for our services will be sent to your email address automatically as soon as this is necessary. These messages serve only to ensure that the products and/or services you have selected function as smoothly as possible.

Use of Google Analytics

Our webpages use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, i.e. text files that are stored on your computer and make it possible to analyse your use of the website. The information about your use of this website generated by the cookie is generally transmitted to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will first be shortened by Google within the member states of the European Union or other states that are signatories of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Working on our behalf, Google will use this information to evaluate your use of the website, compile reports of the website activities and provide other services associated with use of the website and internet usage for the website operator. Google will not combine the IP address transmitted by your browser as part of Google Analytics with other data.
You can prevent the cookies being stored by means of a corresponding setting in your browser software. However, we wish to point out that, in this case, you may not be able to make full use of all the functions of this website. Furthermore, you can prevent Google from collecting the data that is generated by the cookie and relates to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link:

Use of Facebook plug-ins

Plug-ins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated on our webpages. You can recognise the Facebook plug-ins by the Facebook logo or the “Like” button on our page. An overview of the Facebook plug-ins can be found here:
When you visit our webpages, the plug-in establishes a direct link between your browser and the Facebook server. As a result, Facebook receives the information that you have visited our page with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. Doing so enables Facebook to assign the visit to our pages to your user account. We wish to point out that we, as the provider of the webpages, have no knowledge of the content of the data transferred and of how these data are used by Facebook. Further information on this can be found in Facebook’s privacy statement at

If you wish to prevent this transfer and storage of data about yourself and your behaviour on our website by Facebook, you must log out of Facebook before visiting our site. Facebook’s privacy notes provide further information, particularly pertaining to the collection and use of data by Facebook, your rights in this regard and the setting options to protect your privacy:
In additional, external tools that can be used to block Facebook social plug-ins are available on the market, with add-ons for all current browsers:
An overview of the Facebook plug-ins is available at

Use of Twitter

Our webpages use functions of the Twitter service. These functions are provided by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “re-tweet” function, the websites you visit are linked with your Twitter account and disclosed to other users. Data are also transferred to Twitter as part of this process.
We wish to point out that we, as the provider of the webpages, have no knowledge of the content of the data transferred and of how these data are used by Twitter. Further information on this can be found in Twitter’s privacy statement at
You can change your privacy settings for Twitter in your account settings at


In accordance with the provisions of the Federal Data Protection Act, you have the right to obtain information concerning the personal data that we have stored about you, free of charge and at any time upon request. Furthermore, you have the right to correct, block and delete your personal information insofar as this request does not contravene any statutory obligation to store your data or we are authorised to do so.
You can therefore

  • revoke any consent you have granted,
  • submit suggestions or
  • make enquiries regarding the collection, processing or use of your personal data or
  • the disclosure, correction, blocking or deletion of data

by sending an email or letter to the following addresses:
GeoMeister AG
Relenbergstraße 5970174 Stuttgart, Germany
Our contact information can also be found in our Legal notice.

Modification of this Privacy Statement

We reserve the right to modify this Data Privacy Statement at any time within the framework of the statutory provisions. Consequently, you should read the Data Privacy Statement at regular intervals when visiting our website.

Stuttgart, 2017-05-31